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Q-“Why do I need a backstop for my goal?”

A-“it’s simple, more fun playing hoops, because you’re in the pool, not constantly in-out of the pool fetching the ball”

 

Q-“My children are 8 and 11 years old and are always running around on the deck….how does the backstop play a safety role?”

A-“the backstop will significantly reduce the number of times they will be on the deck to retrieve the balls, because the backstop keeps the ball in the pool, not on the deck or in the flower garden”

 

Q-how difficult is it to assemble the backstop?”

A-“ Your backstop comes partially assembled along with complete instructions on a step by step basis. We would also be glad to assist via telephone or email if you have any difficulties….see our Contact Us page for further information The 'Ball Stops Here' backstop comes partially assembled along with complete instructions on a step by step basis with "no tools necessary". We would also be glad to assist via telephone or email if you have any difficulties ... see our Contact Us page for further information ”

 

Q-“My basketball goal will not fit within the dimensions of your backstop, what can be done?”

A- “ We welcome custom design inquiries and have the ability to fit all goals within our backstop dimensions. However, the deep curve of the frame accommodates most goals easily ”

 

Q-“How stable is your backstop, how do I know it won’t fall in our pool?”

A-“ First, the backstop should be placed behind your goal, which itself should be stabilized at the base ... The backstop can stand alone or be attached to the goal. The design of the backstop base was done to prevent it from tipping over in any direction and has very little wind resistance for maximum stability ”

 

Q-“So what’s the advantage of an adjustable basketball goal?”

A-“ This goal adjusts to three different heights, depending upon the height and skill level of the individuals engaging in the game ... this is especially an advantage for families with growing children, who get bored with the same thing over and over as they are growing in height and ability ”

 

Q-“Do you stock your products”

A-“Yes, items are shipped within 24 hours after confirmation of order/payment”

 

Q-“if I break a part of the frame, how do I get it replaced?

A-“Simply send us an email explaining which part requires replacement and we will ship that part to you.”


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